Custom made items are not eligible for returns/exchanges as the item would have been made to your specifications. Wholesale purchases are not eligible for refunds.

Please contact me right away if there is a problem. All items must be returned within 7 days of receiving the item, with the item(s) returning to me in their original condition. Products that return damaged to me will not be eligible for the return or exchange.

Purchaser is responsible for return shipping. I will not provide a refund for items that are lost or damaged on their way back to me. All returns MUST be shipped with either delivery confirmation or some other form of tracking. If eligible for a refund, it will be provided AFTER product has been returned safely. Original shipping charges, and any rush order fees will not be refunded.

Please make sure the address you provide during checkout is correct. Refunds will not be provided for items that are not delivered due to incorrect addresses on the part of the buyer.

Refunds will not be provided for international items that go unclaimed.

Refund will occur in the same manner original payment was made. For example, if you paid via Paypal you will be refunded via Paypal only.